Candles support will never ask for your login code, recovery phrase, private key, or password.
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Deposits
Add funds to your Candles wallet with the methods available in your region.
Email support: team@buycandles.xyz
Deposit from the app
- 1Open the Holdings tab.
- 2Tap Deposit or Add funds.
- 3Choose an available deposit method for your region.
- 4Select the currency you want to deposit, such as USDC or SOL when available.
- 5Enter the amount you want to add.
- 6Review the details, confirm, and follow the provider steps shown in the app.
Supported methods
Deposit options can include card payments, bank transfers, Apple Pay, or direct crypto transfers. Availability depends on your location, provider support, and the asset you are depositing.
| Method | Typical availability |
|---|---|
| Credit or debit card | Provider and region dependent |
| Bank transfer | Provider and region dependent |
| Apple Pay | Provider and device dependent |
| Direct crypto transfer | Available for supported networks and tokens |
Some providers charge their own fees or require extra verification before completing a deposit.