Candles support will never ask for your login code, recovery phrase, private key, or password.
Trade
Fees
A practical breakdown of platform, network, and provider fees you may see in Candles.
Email support: team@buycandles.xyz
Buys and sells
Candles may charge a fee on trades to cover platform operations, infrastructure, and order execution costs. Trades can also include network costs such as gas, priority fees, or one-time account setup costs on networks that require them.
| Trade size | Platform fee |
|---|---|
| $2-$100 | 2.5% with an approximately $0.99 minimum |
| $100+ | 1% |
Deposits and withdrawals
Deposit and withdrawal providers may charge separate fees based on payment method, region, asset, and transaction size. Candles shows available provider options in the app before you confirm.
Sends
Candles does not add an administrative fee for standard sends. Network fees can still apply so the blockchain can process and prioritize the transaction.